2015 FORD ESCAPE — Complaint #2040753
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP filed November 15, 2024
NHTSA complaint #2040753 (ODI reference 11625632) concerns a 2015 FORD ESCAPE and was filed on November 15, 2024. The owner reports the failure occurred on December 20, 2023. The vehicle had 110,000 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as fuel system, diesel:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar fuel system, diesel:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Ford Escape. The contact stated while driving at 35 MPH, when the accelerator pedal was depressed there was an abnormal sound and the vehicle independently shut down. The check engine warning light was intermittently illuminated. The contact stated that while the vehicle was parked, the vehicle stalled. The failures occurred on several different occasions. The "Electrical Malfunction" message was displayed on the instrument panel and the Check Engine warning light was illuminated. The contact stated that after waiting for an hour, the vehicle restarted. The failure occurred on several different occasions; the infotainment screen had to be reset whenever the failure occurred. The contact stated that while driving at an unknown speed, the vehicle made an abnormal sound whenever the vehicle was in reverse. The Check Engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to an independent mechanic to get a di
Complaint Details
| NHTSA Complaint ID | 2040753 |
| ODI Number | 11625632 |
| Date Filed | November 15, 2024 |
| Failure Date | December 20, 2023 |
| VIN | 1FMCU9G92FU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.