2019 FORD FUSION — Complaint #2040399
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT filed November 14, 2024
NHTSA complaint #2040399 (ODI reference 11625347) concerns a 2019 FORD FUSION and was filed on November 14, 2024. The owner reports the failure occurred on November 12, 2024. The vehicle had 131,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:lever and linkage:floor shift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar power train:automatic transmission:lever and linkage:floor shift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ford Fusion. The contact stated that upon starting the vehicle and shifting the gear selector into the drive position the vehicle shifted back into park on its own. After which a warning message displayed reading "Transmission shifter fault." The transmission warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the shifter bushing. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 131,000.
Complaint Details
| NHTSA Complaint ID | 2040399 |
| ODI Number | 11625347 |
| Date Filed | November 14, 2024 |
| Failure Date | November 12, 2024 |
| VIN | 3FA6P0CD3KR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.