2013 TOYOTA PRIUS V — Complaint #2039997
Open-data reference.
NHTSA Complaint about EQUIPMENT ADAPTIVE/MOBILITY filed November 13, 2024
NHTSA complaint #2039997 (ODI reference 11625057) concerns a 2013 TOYOTA PRIUS V and was filed on November 13, 2024. The owner reports the failure occurred on November 11, 2024. The vehicle had 79,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as equipment adaptive/mobility, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA PRIUS V cohort independently describe similar equipment adaptive/mobility failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 TOYOTA PRIUS V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Toyota Prius V. The contact stated that while driving approximately 65 MPH in stop-and-go traffic and applying the brake pedal to decrease in speed, the vehicle hesitated to decrease in speed. The contact had to apply an excessive amount of pressure for the vehicle to decrease in speed. The Slip indicator light, brake system failure, and anti-lock brake failure warning lights are illuminated. The vehicle was taken to a certified mechanic who informed the contact that code C1391 which showed on the diagnostic machine. The dealer stated the brake booster pump needed to be replaced. The mechanic informed the contact that the failure was related to the Customer Support Program 20TE07 with the NHTSA ID Number 10184564 (Service Brakes, Equipment, Equipment Adaptive/Mobility). The dealer was contacted and informed the contact that the warranty coverage was associated with the Customer Support Program. The vehicle had not been repaired. The manufacturer was made aware
Complaint Details
| NHTSA Complaint ID | 2039997 |
| ODI Number | 11625057 |
| Date Filed | November 13, 2024 |
| Failure Date | November 11, 2024 |
| VIN | JTDZN3EU7D |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.