2010 FORD ESCAPE — Complaint #2039444
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION filed November 12, 2024
NHTSA complaint #2039444 (ODI reference 11624655) concerns a 2010 FORD ESCAPE and was filed on November 12, 2024. The owner reports the failure occurred on October 15, 2024. The vehicle had 150,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system:ignition, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar electrical system:ignition failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Ford Escape. The contact stated while driving at approximately 15 MPH and making a right turn, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. Additionally, on several occasions, the vehicle failed to immediately start. The contact replaced the ignition switch, battery, starter, and alternator; however, the failure persisted. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 150,000.
Complaint Details
| NHTSA Complaint ID | 2039444 |
| ODI Number | 11624655 |
| Date Filed | November 12, 2024 |
| Failure Date | October 15, 2024 |
| VIN | 1FMCU9C78AK |
Similar ELECTRICAL SYSTEM:IGNITION Complaints for 2010 FORD ESCAPE
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO
2010 FORD ESCAPE. CONSUMER STATES VEHICLE HAS A FAST IDLE SPEED, IGNITION KEY LOCK PROBLEM AND A SOFT BRAKE PROBLEM. *TGW THE CONSUMER REQUESTED TO HAVE THE IDLE SPEED LOWERED TO 500 RPM. THE DEALER
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.