2014 MERCEDES-BENZ C300 — Complaint #2038161
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE filed November 6, 2024
NHTSA complaint #2038161 (ODI reference 11623763) concerns a 2014 MERCEDES-BENZ C300 and was filed on November 6, 2024. The owner reports the failure occurred on October 10, 2024. The vehicle had 158,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:anti-theft:control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ C300 cohort independently describe similar electrical system:ignition:anti-theft:control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 MERCEDES-BENZ C300 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Mercedes-Benz C300. The contact stated that an unidentified recall was previously completed on the vehicle; however, the recall remedy failed to prevent the failure from occurring. The contact stated that while driving at undisclosed speeds, the steering wheel locked. No warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the electronic steering lock and the TRP needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 158,000.
Complaint Details
| NHTSA Complaint ID | 2038161 |
| ODI Number | 11623763 |
| Date Filed | November 6, 2024 |
| Failure Date | October 10, 2024 |
| VIN | WDDGF8AB9EG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.