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2016 FORD F-350 — Complaint #2037505

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NHTSA Complaint about FUEL SYSTEM, OTHER:FUEL FILTER filed November 3, 2024

NHTSA complaint #2037505 (ODI reference 11623307) concerns a 2016 FORD F-350 and was filed on November 3, 2024. The owner reports the failure occurred on November 2, 2024. The report was geocoded to West Virginia based on the filer's self-reported location. The affected component is categorized as fuel system, other:fuel filter, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar fuel system, other:fuel filter failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 FORD F-350
Component
FUEL SYSTEM, OTHER:FUEL FILTER
State
West Virginia

Complaint Description

I keep on hand a set of fuel filters and other filters for my personal vehicle. The set I just installed (fuel filters), the upper one, made of plastic, exploded while purging the air out of the diesel system. Diesel went all over the motor, the exhaust, the turbo, and all over my garage. While looking into this more, I found more people in the listings showing the same thing to happen to them. I had to go out and spend another $103 to fix this problem, so I could get my vehicle up and running again. Now, imagine if this engine was hot, the exhaust hot, the turbo hot. This would have ignited the fuel and possibly caused a wreck and or loss of life. I use my vehicle to tow a 5.5 ton trailer, so the motor can run warm some days. This could have been extremely dangerous to myself and others around me. I have contacted Amazon about this seller, but when Amazon allows anyone to sell anything on there, there is opportunity for people to sell fake garbage. I have kept the filter tha

Complaint Details

NHTSA Complaint ID 2037505
ODI Number 11623307
Date Filed November 3, 2024
Failure Date November 2, 2024
VIN 1FT8W3BTXGE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.