2012 FORD FOCUS — Complaint #2037325
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS filed November 1, 2024
NHTSA complaint #2037325 (ODI reference 11623172) concerns a 2012 FORD FOCUS and was filed on November 1, 2024. The owner reports the failure occurred on June 24, 2024. The vehicle had 139,164 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:internal:clutches/bands, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar power train:automatic transmission:internal:clutches/bands failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2012 Ford Focus. While the contact's son was driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The contact stated that the failure occurred a short distance from the residence. The vehicle was driven back to the residence. The vehicle was then towed to the dealer where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the failure had occurred several times. The contact stated that the transmission clutch assembly had been replaced in 2019, 2020, and 2021, and the repairs were covered under warranty. The contact stated that another Ford dealer had completed the previous repairs. The contact stated that in 2021 after the repair was performed, the contact was provided a discount if the failure reoccurred; however, the discount was not applied during the July 2
Complaint Details
| NHTSA Complaint ID | 2037325 |
| ODI Number | 11623172 |
| Date Filed | November 1, 2024 |
| Failure Date | June 24, 2024 |
| VIN | 1FAHP3F21CL |
Similar POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS Complaints for 2012 FORD FOCUS
The contact owns a 2012 Ford Focus. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond. The vehicle was under warranty and was taken to
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle seemed to shift into neutral and failed to respond. The check engine warning light was illuminate
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.