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2019 RAM 1500 — Complaint #2036941

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NHTSA Complaint about STRUCTURE:INTERIOR PANELS:SUN VISOR filed October 31, 2024

NHTSA complaint #2036941 (ODI reference 11622926) concerns a 2019 RAM 1500 and was filed on October 31, 2024. The owner reports the failure occurred on September 13, 2023. The vehicle had 62,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:interior panels:sun visor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar structure:interior panels:sun visor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 RAM 1500
Component
STRUCTURE:INTERIOR PANELS:SUN VISOR
State
Texas
Mileage
62,000 mi

Complaint Description

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the sun visor detached. The contact stated that the driver's side sun visor detached and obstructed his vision while driving. The contact stated that the sun visor failed to reattach to the brackets, and the sun visor continued to detach. In addition, the contact stated that the sun visor on the passenger's side was also detached. The vehicle was taken to the dealer where it was diagnosed with sun visor bracket failure. The contact was informed that both sets of sun visor brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

Complaint Details

NHTSA Complaint ID 2036941
ODI Number 11622926
Date Filed October 31, 2024
Failure Date September 13, 2023
VIN 1C6SRFHT7KN

Similar STRUCTURE:INTERIOR PANELS:SUN VISOR Complaints for 2019 RAM 1500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.