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2023 JEEP GLADIATOR — Complaint #2036585

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NHTSA Complaint about SUSPENSION filed October 30, 2024

NHTSA complaint #2036585 (ODI reference 11622691) concerns a 2023 JEEP GLADIATOR and was filed on October 30, 2024. The owner reports the failure occurred on October 28, 2024. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as suspension, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GLADIATOR cohort independently describe similar suspension failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP GLADIATOR shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 JEEP GLADIATOR
Component
SUSPENSION
State
New York
Mileage
40,000 mi

Complaint Description

The contact rented a 2023 Jeep Gladiator from Budget Rental Car Company located at 28 Ibm Rd, Poughkeepsie, NY 12601. The contact stated while driving 65 MPH and driving over a pothole in the roadway, the front end of the vehicle and the steering wheel started shuddering violently. The contact stated that upon releasing the accelerator pedal and decelerating to 55 MPH, the vehicle operated as needed. The contact stated that the failure recurred while driving at various speeds. The contact notified the rental car company of the failure and requested a replacement vehicle due to significant safety concerns; however, the request was denied. The rental car company informed the contact that the vehicle would be towed from the contact's residence to their location. Budget Rental also informed the contact that he would be charged for the towing expenses in the event no failures were found. The dealer and the manufacturer were not notified of the failure. The vehicle remained parked at the res

Complaint Details

NHTSA Complaint ID 2036585
ODI Number 11622691
Date Filed October 30, 2024
Failure Date October 28, 2024
VIN 1C6HJTAG3PL

Similar SUSPENSION Complaints for 2023 JEEP GLADIATOR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.