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2015 FORD EXPLORER — Complaint #2035170

Open-data reference.

NHTSA Complaint about STRUCTURE:INTERIOR PANELS:SUN VISOR filed October 24, 2024

NHTSA complaint #2035170 (ODI reference 11621726) concerns a 2015 FORD EXPLORER and was filed on October 24, 2024. The owner reports the failure occurred on October 24, 2024. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as structure:interior panels:sun visor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:interior panels:sun visor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD EXPLORER
Component
STRUCTURE:INTERIOR PANELS:SUN VISOR
State
Louisiana
Mileage
100,000 mi

Complaint Description

The contact owns a 2015 Ford Explorer. The contact stated that while driving at 30 MPH, the driver side sun visor fell from the ceiling without incident. In addition, the contact stated that a white smoke began to emit from the sun visor's wiring. Despite the failure, the contact managed to drive the vehicle to their destination. Upon re-entering the vehicle, the contact stated that the engine failed to start after multiple attempts without warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Complaint Details

NHTSA Complaint ID 2035170
ODI Number 11621726
Date Filed October 24, 2024
Failure Date October 24, 2024
VIN 1FM5K8GT2FG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.