2024 TOYOTA COROLLA CROSS — Complaint #2035064
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE filed October 23, 2024
NHTSA complaint #2035064 (ODI reference 11621656) concerns a 2024 TOYOTA COROLLA CROSS and was filed on October 23, 2024. The owner reports the failure occurred on October 21, 2024. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA COROLLA CROSS cohort independently describe similar structure:body:hatchback/liftgate failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 TOYOTA COROLLA CROSS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Toyota recall 24TA11 was performed by the dealership. It is a software update to help with braking under certain conditions. However, this update has led to the power tailgate not longer opening. This is an unintended side effect of the update. Several other instances of the tailgate failing after the software update have been reported. Toyota must fix this.
Complaint Details
| NHTSA Complaint ID | 2035064 |
| ODI Number | 11621656 |
| Date Filed | October 23, 2024 |
| Failure Date | October 21, 2024 |
| VIN | 7MUFBABG4RV |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.