2024 CHEVROLET EQUINOX EV — Complaint #2034204
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING filed October 21, 2024
NHTSA complaint #2034204 (ODI reference 11621064) concerns a 2024 CHEVROLET EQUINOX EV and was filed on October 21, 2024. The owner reports the failure occurred on October 20, 2024. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as back over prevention: automatic system braking, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EQUINOX EV cohort independently describe similar back over prevention: automatic system braking failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 CHEVROLET EQUINOX EV shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Good day, We purchased our 2024 Chevy Equinox EV a month and a half ago. The issue we are having is very concerning. The vehicle will suddenly come to a complete stop at unexpected times. At first, it happened 3 times while we were backing up. There was no object in the road, no warning beeps, no shaking of the seat. It simply stopped very suddenly and would not back up anymore. I had to put in in park and then again in reverse to have it move again. Itâs one thing doing this while slowly backing. Last night it did it again as we were pulling into a parking spot, while in Drive. It stopped so suddenly that we both had sore necks. We are terrified that it will stop itself again while we are at a higher rate of speed or around other vehicles. It is available for inspect at any time. The dealer is entering a ticket with GM tomorrow, October 23rd. It has not been reproduced yet by the dealer. Please advise. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE F
Complaint Details
| NHTSA Complaint ID | 2034204 |
| ODI Number | 11621064 |
| Date Filed | October 21, 2024 |
| Failure Date | October 20, 2024 |
| VIN | 3GN7DSRP3RS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.