2018 FORD EDGE — Complaint #2033546
Open-data reference.
NHTSA Complaint about STEERING:RACK AND PINION filed October 18, 2024
NHTSA complaint #2033546 (ODI reference 11620618) concerns a 2018 FORD EDGE and was filed on October 18, 2024. The owner reports the failure occurred on September 26, 2024. The vehicle had 116,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar steering:rack and pinion failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed and making a right turn, the vehicle lost motive power and the steering wheel locked. The traction control warning light was illuminated, and the message "No Hill Start Assist" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the rack and pinion system had failed and needed to be replaced. The contact stated that the rack and pinion was previously replaced; however, the failure persisted. The vehicle was not repaired. No further information was provided. The manufacturer was not made of the failure. The failure mileage was approximately 116,000.
Complaint Details
| NHTSA Complaint ID | 2033546 |
| ODI Number | 11620618 |
| Date Filed | October 18, 2024 |
| Failure Date | September 26, 2024 |
| VIN | 2FMPK4J89JB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.