2023 FORD MUSTANG MACH E — Complaint #2032650
Open-data reference.
NHTSA Complaint about EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS filed October 15, 2024
NHTSA complaint #2032650 (ODI reference 11619975) concerns a 2023 FORD MUSTANG MACH E and was filed on October 15, 2024. The owner reports the failure occurred on September 7, 2023. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as equipment:appliance:tv/radio/speakers, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG MACH E cohort independently describe similar equipment:appliance:tv/radio/speakers failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 FORD MUSTANG MACH E shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Approximately 90 seconds after startup, every speaker emitted a deafening sound that can be described as a high-powered air compressor. The sound was debilitating, and in the moment it felt like the car would explode (solely from sound, no visible defects). The vehicle was in motion, and could have caused a wreck under different conditions. The issue continued even after turning off then restarting the car. The issue stopped once disconnecting/reconnecting the battery. There was never an error message or any other warning, other than the sound. The dealership was unable to recreate the issue, resulting in no repair action. The problem has not recurred as of 12 months later; however, I still get nervous when driving the vehicle.
Complaint Details
| NHTSA Complaint ID | 2032650 |
| ODI Number | 11619975 |
| Date Filed | October 15, 2024 |
| Failure Date | September 7, 2023 |
| VIN | 3FMTK3R73PM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.