2026 data Public-data reference. official source

2023 VOLKSWAGEN JETTA — Complaint #2032523

Open-data reference.

NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:SOFTWARE filed October 15, 2024

NHTSA complaint #2032523 (ODI reference 11619883) concerns a 2023 VOLKSWAGEN JETTA and was filed on October 15, 2024. The owner reports the failure occurred on August 15, 2023. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as electrical system:adas:hill start assist:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN JETTA cohort independently describe similar electrical system:adas:hill start assist:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 VOLKSWAGEN JETTA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 VOLKSWAGEN JETTA
Component
ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:SOFTWARE
State
Washington

Complaint Description

The contact owns a 2023 Volkswagen Jetta. The contact stated that upon coming to a complete stop on an incline, the hill start assist system activated but activated the brakes for an extended period causing the contact to stall the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The contact was informed that the system was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 0.

Complaint Details

NHTSA Complaint ID 2032523
ODI Number 11619883
Date Filed October 15, 2024
Failure Date August 15, 2023
VIN 3VW4M7BU3PM

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.