2023 JEEP WAGONEER — Complaint #2032456
Open-data reference.
NHTSA Complaint about STEERING:AUTOMATED/ADAPTIVE STEERING filed October 15, 2024
NHTSA complaint #2032456 (ODI reference 11619839) concerns a 2023 JEEP WAGONEER and was filed on October 15, 2024. The owner reports the failure occurred on October 1, 2023. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as steering:automated/adaptive steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WAGONEER cohort independently describe similar steering:automated/adaptive steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP WAGONEER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V199000 (Air Bag, Steering). The contact called the local dealer, who informed her there was no recall or warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 30,000.
Complaint Details
| NHTSA Complaint ID | 2032456 |
| ODI Number | 11619839 |
| Date Filed | October 15, 2024 |
| Failure Date | October 1, 2023 |
| VIN | 1C4SJVAT1PS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.