2021 INFINITI Q60 — Complaint #2031785
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:BUMPERS filed October 11, 2024
NHTSA complaint #2031785 (ODI reference 11619398) concerns a 2021 INFINITI Q60 and was filed on October 11, 2024. The owner reports the failure occurred on June 6, 2024. The vehicle had 9,950 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:body:bumpers, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI Q60 cohort independently describe similar structure:body:bumpers failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 INFINITI Q60 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Infiniti Q60. The contact stated while driving at an undisclosed speed, the malfunction warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a fractured aluminum bracket that sits between the front bumpers. The contact was informed that the aluminum bracket houses the sensor for the cruise control and forward collision avoidance features. In addition, the contact was informed that the aluminum bracket was a poor design by the manufacturer. The contact was informed that the bracket needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 9,950.
Complaint Details
| NHTSA Complaint ID | 2031785 |
| ODI Number | 11619398 |
| Date Filed | October 11, 2024 |
| Failure Date | June 6, 2024 |
| VIN | JN1FV7LLXMM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.