2023 AUDI Q4 E-TRON — Complaint #2030972
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY filed October 8, 2024
NHTSA complaint #2030972 (ODI reference 11618803) concerns a 2023 AUDI Q4 E-TRON and was filed on October 8, 2024. The owner reports the failure occurred on September 12, 2024. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:traction battery, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same AUDI Q4 E-TRON cohort independently describe similar electrical system:propulsion system:traction battery failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 AUDI Q4 E-TRON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
My first two years of ownership of the Juicebox 40 were pretty uneventful. However, over the last few months my Juicebox 40 became very unpredictable. Sometimes it would charge outside of the Time of Use (TOU) settings I had defined in the Enel X way app. Sometimes it wouldn't charge during the times it was supposed to be charging. There were a lot of random error messages. My hypothesis was that the Juicebox was receiving contradictory commands from multiple sources at Enel X. The support staff at Enel X could not figure it out. Then, on 9/12/24, I walked into my garage and smelled smoke. I had a sense it was coming from where the Juicebox connects to the 14-50 wall plug so I cut the breaker. When I went back to investigate more closely, I saw that the Juicebox had completely melted the 14-50 wall outlet. The smell I was smelling was the 14-50 outlet completely melting down.
Complaint Details
| NHTSA Complaint ID | 2030972 |
| ODI Number | 11618803 |
| Date Filed | October 8, 2024 |
| Failure Date | September 12, 2024 |
| VIN | WA132BFZ8PP |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.