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2024 TOYOTA VENZA — Complaint #2030817

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NHTSA Complaint about SERVICE BRAKES, ELECTRIC filed October 8, 2024

NHTSA complaint #2030817 (ODI reference 11618697) concerns a 2024 TOYOTA VENZA and was filed on October 8, 2024. The owner reports the failure occurred on October 2, 2024. The vehicle had 2,000 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as service brakes, electric, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA VENZA cohort independently describe similar service brakes, electric failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 TOYOTA VENZA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 TOYOTA VENZA
Component
SERVICE BRAKES, ELECTRIC
State
Washington
Mileage
2,000 mi

Complaint Description

The contact owns a 2024 Toyota Venza. The contact stated that while attempting to make a left turn, the brake pedal was depressed; however, the vehicle failed to respond, and the brake pedal became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V708000 (SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 2,000.

Complaint Details

NHTSA Complaint ID 2030817
ODI Number 11618697
Date Filed October 8, 2024
Failure Date October 2, 2024
VIN JTEAAAAHXRJ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.