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2023 FORD MUSTANG MACH E — Complaint #2030578

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NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS filed October 7, 2024

NHTSA complaint #2030578 (ODI reference 11618538) concerns a 2023 FORD MUSTANG MACH E and was filed on October 7, 2024. The owner reports the failure occurred on September 30, 2024. The vehicle had 18,000 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:disc:pads, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG MACH E cohort independently describe similar service brakes, hydraulic:foundation components:disc:pads failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 FORD MUSTANG MACH E shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 FORD MUSTANG MACH E
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
State
Alabama
Mileage
18,000 mi

Complaint Description

The contact owns a 2023 Ford Mustang Mach-E. The contact stated while reversing out of the driveway, an abnormal sound was heard coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear passenger’s side brake pad material had separated and was stuck on the rotor. Additionally, the contact stated that the vehicle was outside in the rain a week before the failure. The vehicle was towed to a local dealer where it was diagnosed that the rear driver’s side and the rear passenger’s side rotors and brake pads needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.

Complaint Details

NHTSA Complaint ID 2030578
ODI Number 11618538
Date Filed October 7, 2024
Failure Date September 30, 2024
VIN 3FMTK3R75PM

Similar SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Complaints for 2023 FORD MUSTANG MACH E

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.