2026 data Public-data reference. official source

2024 LEXUS RX — Complaint #2029774

Open-data reference.

NHTSA Complaint about STRUCTURE:BODY:DOOR:HANDLE:INTERIOR filed October 3, 2024

NHTSA complaint #2029774 (ODI reference 11617988) concerns a 2024 LEXUS RX and was filed on October 3, 2024. The owner reports the failure occurred on September 29, 2024. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as structure:body:door:handle:interior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LEXUS RX cohort independently describe similar structure:body:door:handle:interior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 LEXUS RX shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 LEXUS RX
Component
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
State
Colorado

Complaint Description

Mileage 3445, vehicle age 3.5 months. Car located in home garage with doors unlocked. Car Locked itself making entry impossible. All systems refused to open with “clicker” or mechanical key. Possibly battery issue. Four (4) different tow truck drivers over 4 days could not gain entry. Safety hazard as a child or disabled person could have been locked inside. Tow driver could not “pop” the door lock. Despite pulling up on the inside handle, the door would not open. Towed to dealer. Thus far dealer has no solution. Dealer said they are contacting Lexus. No warning lights, etc. Vehicle is a plug-in hybrid. Drive Battery was at 100%.

Complaint Details

NHTSA Complaint ID 2029774
ODI Number 11617988
Date Filed October 3, 2024
Failure Date September 29, 2024
VIN JTJCJMGA0R2

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.