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2014 JEEP GRAND CHEROKEE — Complaint #2029336

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NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed October 2, 2024

NHTSA complaint #2029336 (ODI reference 11617679) concerns a 2014 JEEP GRAND CHEROKEE and was filed on October 2, 2024. The owner reports the failure occurred on October 2, 2024. The vehicle had 167,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 JEEP GRAND CHEROKEE
Component
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
State
Kentucky
Mileage
167,000 mi

Complaint Description

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at various speeds and making a turn, the rear wheels suddenly locked. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle and was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the transfer case had failed and needed to be replaced. The dealer determined that the failure was related to an unknown recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.

Complaint Details

NHTSA Complaint ID 2029336
ODI Number 11617679
Date Filed October 2, 2024
Failure Date October 2, 2024
VIN 1C4RJFAG1EC

Similar POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Complaints for 2014 JEEP GRAND CHEROKEE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.