2014 FORD EXPLORER — Complaint #2029062
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DOOR filed October 1, 2024
NHTSA complaint #2029062 (ODI reference 11617492) concerns a 2014 FORD EXPLORER and was filed on October 1, 2024. The owner reports the failure occurred on January 1, 2021. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as structure:interior panels:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:interior panels:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Ford Explorer. The contact stated that the front passengerâs side door panel had started to detach from the body of the vehicle. The vehicle was taken to a dealer where the contact was informed that there were no recalls on the VIN and the contact was provided an estimate for the repair. The vehicle was not repaired. The contact stated that while driving at highway speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where the contact was informed that the rear wheel bearing needed to be replaced. The dealer repaired the vehicle. The contact stated that the check engine warning light later was illuminated. The vehicle was taken back to the dealer where the contact was informed that the catalytic converter needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The f
Complaint Details
| NHTSA Complaint ID | 2029062 |
| ODI Number | 11617492 |
| Date Filed | October 1, 2024 |
| Failure Date | January 1, 2021 |
| VIN | 1FM5K8D80EG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.