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2024 GMC SIERRA 3500 — Complaint #2028952

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NHTSA Complaint about ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL filed October 1, 2024

NHTSA complaint #2028952 (ODI reference 11617418) concerns a 2024 GMC SIERRA 3500 and was filed on October 1, 2024. The owner reports the failure occurred on September 29, 2024. The vehicle had 2,390 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as electrical system: integrated trailer brake control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC SIERRA 3500 cohort independently describe similar electrical system: integrated trailer brake control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 GMC SIERRA 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 GMC SIERRA 3500
Component
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
State
Wisconsin
Mileage
2,390 mi

Complaint Description

The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at various speeds and hauling a trailer, the message "Trailer Brake Disabled - Service Required" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to TSB Number: 23-NA-113; however, the part to do the repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,390.

Complaint Details

NHTSA Complaint ID 2028952
ODI Number 11617418
Date Filed October 1, 2024
Failure Date September 29, 2024
VIN 1GT49WEY9RF

Similar ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL Complaints for 2024 GMC SIERRA 3500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.