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2018 CHEVROLET TRAVERSE — Complaint #2028567

Open-data reference.

NHTSA Complaint about Tether, Lower Anchor (on car seat or vehicle) filed September 30, 2024

NHTSA complaint #2028567 (ODI reference 11617150) concerns a 2018 CHEVROLET TRAVERSE and was filed on September 30, 2024. The owner reports the failure occurred on September 16, 2024. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as tether, lower anchor (on car seat or vehicle), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar tether, lower anchor (on car seat or vehicle) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 CHEVROLET TRAVERSE
Component
Tether, Lower Anchor (on car seat or vehicle)
State
Pennsylvania

Complaint Description

I purchased these Carseats after I was in an accident and needed to replace the 2 that I had, The tethers attached to the carseat were not effective at all, I could not get them anywhere near close to actually securing the Carseats. So I opted to use my vehicles seatbelts, with the seatbelts pulled as far as I could get them and locked the Carseats still moved more than an inch. I had to have my husband help me push the carseat as far down into my seat that I could to get the least amount of movement as possible. One of the Carseats even tipped over while I was driving after all of this. Needless to say that I will be replacing these seats as I do not feel they would keep my children safe in the event of an accident, I feel as though these seats endanger my children because they aren't keeping them secure enough not to become projectiles in the event of an accident.

Complaint Details

NHTSA Complaint ID 2028567
ODI Number 11617150
Date Filed September 30, 2024
Failure Date September 16, 2024
VIN 1GNEVJKWXJJ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.