2023 TESLA MODEL Y — Complaint #2028273
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH filed September 27, 2024
NHTSA complaint #2028273 (ODI reference 11616947) concerns a 2023 TESLA MODEL Y and was filed on September 27, 2024. The owner reports the failure occurred on February 15, 2024. The vehicle had 13,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:trunk lid:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar latches/locks/linkages:trunk lid:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Complaint Details
| NHTSA Complaint ID | 2028273 |
| ODI Number | 11616947 |
| Date Filed | September 27, 2024 |
| Failure Date | February 15, 2024 |
| VIN | 7SAYGDEE2PF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.