2024 VOLKSWAGEN ATLAS — Complaint #2026080
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) filed September 19, 2024
NHTSA complaint #2026080 (ODI reference 11615416) concerns a 2024 VOLKSWAGEN ATLAS and was filed on September 19, 2024. The owner reports the failure occurred on August 31, 2024. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:gear position indication (prndl), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ATLAS cohort independently describe similar power train:automatic transmission:gear position indication (prndl) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 VOLKSWAGEN ATLAS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The vehicle was driven into the garage, driver pressed park then engine stop. Driver and passenger exited vehicle, opened both rear doors and retrieved items from the rear seats. Closed rear doors. No warning sounds or lights came on when exiting the vehicle. When returning to the vehicle in about an hour it had rolled out of the garage and crashed into another garage. When the driver's door was opened the shift lever indicated PARK. The incident was reported to the dealer and taken in as soon as possible. The dealer has been unable to recreate the problem and is still researching. Very concerned about the possibility of the vehicle moving in PARK and hitting someone or something.
Complaint Details
| NHTSA Complaint ID | 2026080 |
| ODI Number | 11615416 |
| Date Filed | September 19, 2024 |
| Failure Date | August 31, 2024 |
| VIN | 1V2GR2CA3RC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.