2019 FORD ESCAPE — Complaint #2025840
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER filed September 18, 2024
NHTSA complaint #2025840 (ODI reference 11615255) concerns a 2019 FORD ESCAPE and was filed on September 18, 2024. The owner reports the failure occurred on July 15, 2024. The vehicle had 59,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:torque converter, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:automatic transmission:torque converter failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was previously repaired at a local dealer where it was diagnosed and determined that the torque convertor needed to be replaced. The contact stated that while attempting to accelerate, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that the torque convertor might need to be replaced. The vehicle was left at the local dealer for further repairs. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.
Complaint Details
| NHTSA Complaint ID | 2025840 |
| ODI Number | 11615255 |
| Date Filed | September 18, 2024 |
| Failure Date | July 15, 2024 |
| VIN | 1FMCU0F72KU |
Similar POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Complaints for 2019 FORD ESCAPE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.