2023 HONDA ODYSSEY — Complaint #2024253
Open-data reference.
NHTSA Complaint about CHILD SEAT:HARNESS/CROTCH STRAP filed September 12, 2024
NHTSA complaint #2024253 (ODI reference 11614140) concerns a 2023 HONDA ODYSSEY and was filed on September 12, 2024. The owner reports the failure occurred on September 12, 2022. The vehicle had 31,323 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as child seat:harness/crotch strap, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA ODYSSEY cohort independently describe similar child seat:harness/crotch strap failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HONDA ODYSSEY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Honda Odyssey with a 2023 Nuna Rava Convertible car seat, Model Number: CS1501, Model Year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.
Complaint Details
| NHTSA Complaint ID | 2024253 |
| ODI Number | 11614140 |
| Date Filed | September 12, 2024 |
| Failure Date | September 12, 2022 |
| VIN | 5FNRL6H9XPB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.