2024 CHEVROLET EQUINOX EV — Complaint #2023674
Open-data reference.
NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER filed September 10, 2024
NHTSA complaint #2023674 (ODI reference 11613742) concerns a 2024 CHEVROLET EQUINOX EV and was filed on September 10, 2024. The owner reports the failure occurred on September 10, 2024. The vehicle had 300 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EQUINOX EV cohort independently describe similar visibility:windshield wiper/washer failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 CHEVROLET EQUINOX EV shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Chevrolet Equinox EV. The contact stated that the front driver's side windshield wiper travel was reduced, reducing the visibility of the roadway while driving in the rain. Additionally, the contact stated that while driving under the sun, the dashboard reflection on the windshield was significant, severely reducing the visibility of the roadway. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 300.
Complaint Details
| NHTSA Complaint ID | 2023674 |
| ODI Number | 11613742 |
| Date Filed | September 10, 2024 |
| Failure Date | September 10, 2024 |
| VIN | 3GN7DMRR0RS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.