2009 MERCEDES-BENZ GL550 — Complaint #2023227
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR filed September 9, 2024
NHTSA complaint #2023227 (ODI reference 11613416) concerns a 2009 MERCEDES-BENZ GL550 and was filed on September 9, 2024. The owner reports the failure occurred on August 10, 2023. The vehicle had 200,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as service brakes, air, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GL550 cohort independently describe similar service brakes, air failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 MERCEDES-BENZ GL550 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owned a 2009 Mercedes-Benz GL 550.The contact stated that while driving at 15- 20 MPH, the driver in front of him was attempting to turn but swerved to the left in his lane, the brake pedal was applied but delayed to respond. The contact crashed into an unknown minivan. There were no warning lights illuminated. The air bags did not deploy. There was no reported fire. A police report was filed. The passenger occupant sustained injuries to her back and shoulder and medical attention was provided. The vehicle was towed to a tow lot. The contact received NHTSA Campaign Number: .2V315000 (Service Brakes, Hydraulic). after the failure was experienced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no additional assistance. The manufacturer requested that he preserve the vehicle. The vehicle was deemed a total loss. The failure mileage was approximately 200,000.
Complaint Details
| NHTSA Complaint ID | 2023227 |
| ODI Number | 11613416 |
| Date Filed | September 9, 2024 |
| Failure Date | August 10, 2023 |
| VIN | 4JGBF86E79A |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.