2020 TOYOTA RAV4 — Complaint #2022388
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR filed September 5, 2024
NHTSA complaint #2022388 (ODI reference 11612845) concerns a 2020 TOYOTA RAV4 and was filed on September 5, 2024. The owner reports the failure occurred on September 5, 2023. The vehicle had 25,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Toyota Rav4. The contact stated while the vehicle was parked, the front driver's and both passenger's side doors were filled with water inside the door panels. The contact stated that the water had to be shaken out of the door panels. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that while the vehicle was at the dealer being serviced, the dealer unofficially informed the contact that the failure was due to failed door seals. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Complaint Details
| NHTSA Complaint ID | 2022388 |
| ODI Number | 11612845 |
| Date Filed | September 5, 2024 |
| Failure Date | September 5, 2023 |
| VIN | 2T3A1RFV9LW |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.