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2018 RAM 3500 — Complaint #2022378

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NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE filed September 5, 2024

NHTSA complaint #2022378 (ODI reference 11612839) concerns a 2018 RAM 3500 and was filed on September 5, 2024. The owner reports the failure occurred on October 3, 2020. The vehicle had 24,365 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 RAM 3500
Component
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
State
Florida
Mileage
24,365 mi

Complaint Description

The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds or while at a traffic light, the “Service ABS system Soon” message was displayed. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The vehicle was taken on three occasions to the local dealer, where it was diagnosed that the control module and the anti-lock braking system needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 24,365.

Complaint Details

NHTSA Complaint ID 2022378
ODI Number 11612839
Date Filed September 5, 2024
Failure Date October 3, 2020
VIN 3C63RRHL0JG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.