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2012 MERCEDES-BENZ E350 — Complaint #2022030

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NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES filed September 4, 2024

NHTSA complaint #2022030 (ODI reference 11612577) concerns a 2012 MERCEDES-BENZ E350 and was filed on September 4, 2024. The owner reports the failure occurred on August 21, 2024. The vehicle had 160,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:pedals and linkages, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E350 cohort independently describe similar service brakes, hydraulic:pedals and linkages failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 MERCEDES-BENZ E350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 MERCEDES-BENZ E350
Component
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
State
New York
Mileage
160,000 mi

Complaint Description

The contact owns a 2012 Mercedes-Benz E350. The contact stated while driving at various speeds; when the brake pedal was depressed, the brake pedal failed to return to the original position. The contact stated that upon inspection, the brake pedal felt abnormally loose and there was a brake fluid leak present. The vehicle was taken to an independent mechanic where it was lifted and was noticed that the sub-frame was rusted. An appointment with the dealer was scheduled to inspect the vehicle as a second opinion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Complaint Details

NHTSA Complaint ID 2022030
ODI Number 11612577
Date Filed September 4, 2024
Failure Date August 21, 2024
VIN WDDHF8JBXCA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.