2014 FORD EXPLORER — Complaint #2020543
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE filed August 29, 2024
NHTSA complaint #2020543 (ODI reference 11611569) concerns a 2014 FORD EXPLORER and was filed on August 29, 2024. The owner reports the failure occurred on August 12, 2024. The vehicle had 152,200 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:electric:control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar service brakes, hydraulic:power assist:electric:control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with electronic ABS module failure. The contact was informed that the electronic ABS module needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the parts needed to complete the repair were on backorder and the contact was #90 on the waiting list. The manufacturer was made aware of the failure. The failure mileage was approximately 152,200.
Complaint Details
| NHTSA Complaint ID | 2020543 |
| ODI Number | 11611569 |
| Date Filed | August 29, 2024 |
| Failure Date | August 12, 2024 |
| VIN | 1FM5K7F83EG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.