2016 FORD FUSION — Complaint #2020529
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT filed August 29, 2024
NHTSA complaint #2020529 (ODI reference 11611558) concerns a 2016 FORD FUSION and was filed on August 29, 2024. The owner reports the failure occurred on August 15, 2024. The vehicle had 145,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:lever and linkage:column shift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar power train:automatic transmission:lever and linkage:column shift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was started, the gear shifter was shifted in drive(D); however, the vehicle rolled backward. The contact depressed the brake pedal; however, the vehicle failed to stop as intended. The contact used the parking brake to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with shifter linkage bushing failure. The contact was informed that the shifter linkage bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that an unknown recall repair was completed in 2019 for the replacement of the shifter linkage bushing. The failure mileage was approximately 145,000.
Complaint Details
| NHTSA Complaint ID | 2020529 |
| ODI Number | 11611558 |
| Date Filed | August 29, 2024 |
| Failure Date | August 15, 2024 |
| VIN | 3FA6P0H7XGR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.