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2019 MERCEDES-BENZ GLC 300 — Complaint #2019921

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NHTSA Complaint about WHEELS:HUB filed August 27, 2024

NHTSA complaint #2019921 (ODI reference 11611131) concerns a 2019 MERCEDES-BENZ GLC 300 and was filed on August 27, 2024. The owner reports the failure occurred on January 27, 2023. The vehicle had 79,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as wheels:hub, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GLC 300 cohort independently describe similar wheels:hub failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 MERCEDES-BENZ GLC 300 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 MERCEDES-BENZ GLC 300
Component
WHEELS:HUB
State
Illinois
Mileage
79,000 mi

Complaint Description

The contact owns a 2019 Mercedes-Benz GLC300. The contact stated that the tires were worn in one specific area and the failure had also occurred after replacing the tires. The contact took the vehicle to the dealer where an alignment was completed; however, it was confirmed that the rear hub bearing was rubbing the tires and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 79,000.

Complaint Details

NHTSA Complaint ID 2019921
ODI Number 11611131
Date Filed August 27, 2024
Failure Date January 27, 2023
VIN WDC0J4KB2KF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.