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2020 CHEVROLET BOLT EV — Complaint #2019904

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NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES filed August 27, 2024

NHTSA complaint #2019904 (ODI reference 11611119) concerns a 2020 CHEVROLET BOLT EV and was filed on August 27, 2024. The owner reports the failure occurred on July 1, 2024. The vehicle had 25,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery:cables, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET BOLT EV cohort independently describe similar electrical system:12v/24v/48v battery:cables failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET BOLT EV shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 CHEVROLET BOLT EV
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
State
Illinois
Mileage
25,000 mi

Complaint Description

The contact owns a 2020 Chevrolet Bolt EV. The contact stated while driving approximately 4 MPH and exiting the driveway, the check engine warning light and the check gear shifter warning light was illuminated. The contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed, and the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact was able to drive the vehicle to the same dealer who diagnosed the vehicle and determined that the negative 12V battery cable had short circuited and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

Complaint Details

NHTSA Complaint ID 2019904
ODI Number 11611119
Date Filed August 27, 2024
Failure Date July 1, 2024
VIN 1G1FZ6S05L4

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.