2019 DODGE JOURNEY — Complaint #2016165
Open-data reference.
NHTSA Complaint about CHILD SEAT:BASE:LOCKING/RELEASE MECHANISM filed August 14, 2024
NHTSA complaint #2016165 (ODI reference 11608467) concerns a 2019 DODGE JOURNEY and was filed on August 14, 2024. The owner reports the failure occurred on August 13, 2024. The vehicle had 92,122 miles on the odometer at the time of the incident. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as child seat:base:locking/release mechanism, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE JOURNEY cohort independently describe similar child seat:base:locking/release mechanism failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 DODGE JOURNEY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Dodge Journey with an Evenflo Car Seat, Model Name: Nurturemax, Model Number: 3641198, Manufactured Date: 7/31/2023, rear-facing car seat installed. The contact stated that while attempting to remove the car seat from the base on the rear driverâs side of the vehicle, the release handles attached to the seat of the base, fractured preventing the ability to remove the seat. The car seat had not been repaired or replaced. The manufacturer had not been made aware of the failure. The vehicle mileage at the failure was 92,122.
Complaint Details
| NHTSA Complaint ID | 2016165 |
| ODI Number | 11608467 |
| Date Filed | August 14, 2024 |
| Failure Date | August 13, 2024 |
| VIN | 3C4PDDEG0KT |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.