2010 FORD FUSION — Complaint #2014855
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM filed August 9, 2024
NHTSA complaint #2014855 (ODI reference 11607547) concerns a 2010 FORD FUSION and was filed on August 9, 2024. The owner reports the failure occurred on August 7, 2024. The vehicle had 106,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar suspension:front:control arm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Ford Fusion. The contact stated that while in the driveway, the power steering warning light illuminated, and the service power steering message was displayed. The contact stated that the steering functionality became inoperable. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the control arm and steering needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the control arm needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The manufacturer was contacted but provided no assistance and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Complaint Details
| NHTSA Complaint ID | 2014855 |
| ODI Number | 11607547 |
| Date Filed | August 9, 2024 |
| Failure Date | August 7, 2024 |
| VIN | 3FAHP0JA5AR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.