2019 CHEVROLET EQUINOX — Complaint #2013642
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM filed August 6, 2024
NHTSA complaint #2013642 (ODI reference 11606684) concerns a 2019 CHEVROLET EQUINOX and was filed on August 6, 2024. The owner reports the failure occurred on August 6, 2024. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:vacuum, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EQUINOX cohort independently describe similar service brakes, hydraulic:power assist:vacuum failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 CHEVROLET EQUINOX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Brakes locked up after turning off of an exit leading to an intersection and incident that could have killed myself and those around me. AAA towed my car to their garage and said it fits a safety recall according to the year make and model and I needed to take it to Chevy because the Brake Vacuum Pump has disintegrated despite my brakes, rotors, brake pads, fluids, etc all in brand new and phenomenal shape as well as a well maintenanceâd vehicle which is proof this is a manufacturer issue, not my doing, nor is it âwear and tearâ. The vehicle also smelled like fire which is another reason management at AAA and other local garages feel this is a safety issue beyond what they feel comfortable with. Chevy said that although they fixed many of my make and model for this same very DANGEROUS issue, nothing can be done because it doesnât fit the vin. AAA advised me to reach out again explaining this is a danger on the road and needs fixed properly. Other garages will not feel com
Complaint Details
| NHTSA Complaint ID | 2013642 |
| ODI Number | 11606684 |
| Date Filed | August 6, 2024 |
| Failure Date | August 6, 2024 |
| VIN | 2GNAXJEV1K6 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.