2023 FORD F-150 — Complaint #2013476
Open-data reference.
NHTSA Complaint about STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER filed August 5, 2024
NHTSA complaint #2013476 (ODI reference 11606570) concerns a 2023 FORD F-150 and was filed on August 5, 2024. The owner reports the failure occurred on March 1, 2023. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:steering wheel /handle bar:hand heater/cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar steering:steering wheel /handle bar:hand heater/cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Ford F-150. The contact stated that a global supply shortage of semiconductor chips caused unavailability of the specific chip within the Steering Column Control Module (SCCM) required for heated steering wheel functionality. Causing his vehicle not to have heated steering wheel. The contact was relating the failure to a Heated Steering Wheel Performance Upgrade 22G06 he received. The manufacturer was made aware of the failure and advised the contact that Heated Steering Wheel Performance Upgrade 22G06 was no longer activate.
Complaint Details
| NHTSA Complaint ID | 2013476 |
| ODI Number | 11606570 |
| Date Filed | August 5, 2024 |
| Failure Date | March 1, 2023 |
| VIN | 1FTFW1RG1PF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.