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2020 KIA OPTIMA — Complaint #2013332

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NHTSA Complaint about SERVICE BRAKES, AIR:DISC:CALIPER filed August 5, 2024

NHTSA complaint #2013332 (ODI reference 11606467) concerns a 2020 KIA OPTIMA and was filed on August 5, 2024. The owner reports the failure occurred on July 29, 2024. The vehicle had 91,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as service brakes, air:disc:caliper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA OPTIMA cohort independently describe similar service brakes, air:disc:caliper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 KIA OPTIMA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 KIA OPTIMA
Component
SERVICE BRAKES, AIR:DISC:CALIPER
State
New York
Mileage
91,000 mi

Complaint Description

The contact owns a 2020 Kia Optima. The contact stated while driving at an undisclosed speed, the passenger's front caliper bolt fractured. The contact stated that the vehicle was undriveable. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the OEM bolt had fractured while the brake pads were being replaced. The OEM bolt was replaced with an aftermarket bolt that was purchased from Auto Zone. The aftermarket replacement bolt was manufactured by Carquest; Part Number: H803. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

Complaint Details

NHTSA Complaint ID 2013332
ODI Number 11606467
Date Filed August 5, 2024
Failure Date July 29, 2024
VIN 5XXGT4L3XLG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.