2017 NISSAN ALTIMA — Complaint #2012467
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:CEILING filed August 1, 2024
NHTSA complaint #2012467 (ODI reference 11605848) concerns a 2017 NISSAN ALTIMA and was filed on August 1, 2024. The owner reports the failure occurred on July 1, 2022. The vehicle had 50,000 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as structure:interior panels:ceiling, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN ALTIMA cohort independently describe similar structure:interior panels:ceiling failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 NISSAN ALTIMA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Nissan Altima. The contact stated that on two separate occasions, the center light console located on the roof in between the front driver and passenger seat had fallen off while driving at various speeds. After the initial failure, the vehicle was taken to a dealer where the console was repaired free of charge. The contact stated that almost two years after the initial failure, the same failure reoccurred. The vehicle was taken back to the dealer and the contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that there were no recalls or warranties on the vehicle. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 50,000.
Complaint Details
| NHTSA Complaint ID | 2012467 |
| ODI Number | 11605848 |
| Date Filed | August 1, 2024 |
| Failure Date | July 1, 2022 |
| VIN | 1N4AL3APXHC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.