2016 GMC CANYON — Complaint #2011976
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:SWITCH filed July 30, 2024
NHTSA complaint #2011976 (ODI reference 11605489) concerns a 2016 GMC CANYON and was filed on July 30, 2024. The owner reports the failure occurred on June 15, 2024. The vehicle had 50,000 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:switch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC CANYON cohort independently describe similar electrical system:ignition:switch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 GMC CANYON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 GMC Canyon. The contact stated that after arriving to his destination, he became aware that the ignition switch would not release the key. After restarting the vehicle and then turning the vehicle off, the contact was able to remove the key, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Complaint Details
| NHTSA Complaint ID | 2011976 |
| ODI Number | 11605489 |
| Date Filed | July 30, 2024 |
| Failure Date | June 15, 2024 |
| VIN | 1GTG5BE35G1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.