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2013 RAM 1500 — Complaint #2010190

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NHTSA Complaint about STEERING:RACK AND PINION filed July 24, 2024

NHTSA complaint #2010190 (ODI reference 11604204) concerns a 2013 RAM 1500 and was filed on July 24, 2024. The owner reports the failure occurred on July 21, 2024. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar steering:rack and pinion failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 RAM 1500
Component
STEERING:RACK AND PINION
State
Texas
Mileage
100,000 mi

Complaint Description

The contact owns a 2013 Ram 1500. The contact stated while driving 35 MPH, the vehicle lost power steering functionality and the steering wheel seized. The message "Service Power Steering" was displayed. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed; however, the failure recurred several times while driving. The contact pulled over to the side of the road and the vehicle was towed to an independent mechanic, where it was diagnosed and determined that the rack and pinion had failed and needed to be replaced. The dealer was contacted and informed the contact that parts were not available to repair the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Complaint Details

NHTSA Complaint ID 2010190
ODI Number 11604204
Date Filed July 24, 2024
Failure Date July 21, 2024
VIN 1C6RR6KT6DS

Similar STEERING:RACK AND PINION Complaints for 2013 RAM 1500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.