2017 MERCEDES-BENZ E300 — Complaint #2009893
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY filed July 23, 2024
NHTSA complaint #2009893 (ODI reference 11603992) concerns a 2017 MERCEDES-BENZ E300 and was filed on July 23, 2024. The owner reports the failure occurred on June 23, 2024. The vehicle had 85,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:fluid/lubricant:valves/valve body, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E300 cohort independently describe similar power train:automatic transmission:fluid/lubricant:valves/valve body failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 MERCEDES-BENZ E300 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light illuminated. Additionally, the contact stated that when the gear shifter was shifted into reverse, there was an abnormally loud sound coming from the transmission. The contact turned off and restarted the vehicle and the vehicle had self-corrected the issue. The vehicle was taken to an independent mechanic where it was diagnosed with solenoid failure in the valve body. The contact was informed that the solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
Complaint Details
| NHTSA Complaint ID | 2009893 |
| ODI Number | 11603992 |
| Date Filed | July 23, 2024 |
| Failure Date | June 23, 2024 |
| VIN | WDDZF4KBXHA |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.