2019 TOYOTA HIGHLANDER — Complaint #2007895
Open-data reference.
NHTSA Complaint about SEATS:FRONT ASSEMBLY:RECLINER filed July 16, 2024
NHTSA complaint #2007895 (ODI reference 11602622) concerns a 2019 TOYOTA HIGHLANDER and was filed on July 16, 2024. The owner reports the failure occurred on December 16, 2023. The vehicle had 64,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as seats:front assembly:recliner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA HIGHLANDER cohort independently describe similar seats:front assembly:recliner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 TOYOTA HIGHLANDER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Toyota Highlander. The contact stated that while adjusting the driver's seat, the control was making an abnormal buzzing sound. The contact stated that the seat was not moving forward or backward, and the seat back was not moving forward or reclining as needed. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the seat motor needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 64,000.
Complaint Details
| NHTSA Complaint ID | 2007895 |
| ODI Number | 11602622 |
| Date Filed | July 16, 2024 |
| Failure Date | December 16, 2023 |
| VIN | 5TDJZRFH0KS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.