2020 ACURA MDX — Complaint #2007772
Open-data reference.
NHTSA Complaint about SEAT BELTS:PRETENSIONER filed July 15, 2024
NHTSA complaint #2007772 (ODI reference 11602440) concerns a 2020 ACURA MDX and was filed on July 15, 2024. The owner reports the failure occurred on May 30, 2024. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as seat belts:pretensioner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same ACURA MDX cohort independently describe similar seat belts:pretensioner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 ACURA MDX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
On May 30, 2024, the vehicle associated with the VIN associated with the report was involved in an accident. The vehicle is inoperable due to the seatbelt no longer working since the accident. The vehicle is at the collision center of my choice, and all repairs except for the seatbelt have been made. The collision center and I have reached out to American Honda Motor Company, Inc. and Acura several times. As of date, there has been no resolution and no estimated date of when a seatbelt will be issued by American Honda Motor Company, Inc. and/or Acura. I was told by an employee at American Honda Motor Company, Inc. that the seatbelt will become inoperable whenever the vehicle is in an accident or collision. I feel American Honda Motor Company, Inc. has and continues to produce unsafe vehicles and vehicles where repairs cannot be made promptly. Seatbelts are important, and I honestly believe seatbelts save lives. But, for a company to have a shortage of seatbelts with no estimated
Complaint Details
| NHTSA Complaint ID | 2007772 |
| ODI Number | 11602440 |
| Date Filed | July 15, 2024 |
| Failure Date | May 30, 2024 |
| VIN | 5J8YD4H33LL |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.