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2023 RAM 2500 — Complaint #2006693

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NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) filed July 11, 2024

NHTSA complaint #2006693 (ODI reference 11601186) concerns a 2023 RAM 2500 and was filed on July 11, 2024. The owner reports the failure occurred on May 11, 2024. The vehicle had 12,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 RAM 2500
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
State
Georgia
Mileage
12,000 mi

Complaint Description

The contact owns a 2023 Ram 2500. The contact stated while driving approximately 74 MPH, the EGR valve de-energized seizing the turbo, causing the vehicle do decelerate to 30 MPH in less than a quarter mile. The check engine warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle, and waited approximately 15 minutes before restarting the vehicle and continuing to drive the vehicle. The contact stated the failure had occurred several times while driving at various speeds. The contact stated that the vehicle had previously been repaired under a TSB with NHTSA ID Number: 10241065 (Electrical System, Engine and Engine Cooling) before the contact took ownership of the vehicle. The vehicle had been taken to the dealer where the Exhaust Gas Recirculation (EGR) valve, Turbo actuator, and Engine Control Module (ECM) were replaced. The dealer was unsure if the repairs would fix the vehicle. The vehicle remained at the dealer. The manufacturer had b

Complaint Details

NHTSA Complaint ID 2006693
ODI Number 11601186
Date Filed July 11, 2024
Failure Date May 11, 2024
VIN 3C6UR5CL8PG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.